Canal Walk Shopping Centre launches social media brand campaign

Since their rise in popularity in the mid-20th century, shopping centres in this day and age tend to reflect the communities they serve; delivering on daily wants and needs, as well as acting as central meeting points for young and old. Understanding the social importance a shopping centre reserves within a community led Canal Walk Shopping Centre to launch its latest brand campaign, #CWSquad, spearheaded by three homegrown, Cape Town-based social media icons.

“Understanding our customer has always been of paramount importance to Canal Walk” explains Camilla Lor, regional marketing executive for Hyprop Investments Limited. “Being relevant to our customer within the societal context in which they live, work and play is key to our overall success, and so we turned to influential content creators within our very community to assist in delivering our brand message.”

Introducing the #CWSquad

The #CWSquad is made up of Nadia Jaftha, Aqeelah Harron Ally and Paula Lakay; three young ladies that will over the next year showcase the best Canal Walk has to offer across over 400 stores. When considering candidates for the campaign, it was important for Canal Walk’s marketing team that each squad member selected was not only already a friend of the brand, but also a greatly admired social media content creator offering their followers relevant and entertaining content.

“During the selection process, we naturally gravitated towards Jaftha, Harron Ally and Lakay because they effortlessly reflect who our customers are,” adds Lor. “From meeting friends for coffee and a catch up, doing a spot of wedding shopping, indulging in a shopping spree or two, grabbing a bite to eat or taking in a movie, Canal Walk has been part of these ladies’ lives every step of the way; as it has for so many of our customers.”

Over the next months, the #CWSquad will share with their followers everything from the season’s hottest lip colour, to where to find the best outfit for that special occasion, and anything and everything in between. “What makes the #CWSquad so impactful is not only are they respected and revered by their followers, but that they are genuine Canal Walk customers,” says Lor. “Customers no longer respond to disruptive, non-consumer centric content; they respond to recommendations from those they trust and admire.”

Meet the #CWSquad

Nadia Jaftha

Jaftha, known as the Content Queen by her fast-growing following, is always out and about creating hilarious pranking videos and relatable content. She has a charismatic, outgoing and vibrant personality, which captures her audiences on Instagram and YouTube.

Follow Nadia: Instagram | YouTube

Aqeelah Harron-Ally

The always elegant yet edgy Harron Ally is on the pulse of modest fashion styling and the latest beauty trends by means of her vlog. Along with her husband, Malick, she loves travelling the world and capturing their adventures. She is a total girl-boss, with a strong vision for her brand, Fashion Breed.

Follow Aqeelah: Instagram | YouTube

Paula Lakay

Most know her as Ms Paula Bee, through Instagram and her blog, but she recently got married to become Mrs Lakay. She is all about embracing and nurturing her gorgeous natural hair, as the Curl Queen, giving her followers beauty tips and tricks and capturing her life through vlogs.

Follow Paula: Instagram | YouTube

Plan of action

Month-by-month, Canal Walk will offer its shoppers a more in-depth look into each #CWSquad member’s life; highlighting their unique style by means of in-centre marketing touchpoints as well as via its direct marketing, and digital and social media platforms.

Canal Walk Shopping Centre is open from 09:00 to 21:00 seven days a week.

Social media and digital information for Canal Walk


CWSquad campaign information





Hashtag #CWSquad




SA’s Zyda Rylands scoops Woman of the Year award at World Retail Awards 2017 in Dubai

SA’s Zyda Rylands scoops Woman of the Year award at World Retail Awards 2017 – Dubai

Zyda Rylands, CEO of Woolworths South Africa

At the prestigious World Retail Awards 2017, staged in Dubai in April, South Africa’s Zyda Rylands, CEO of Woolworths SA, was honoured with the Woman of the Year award.

A tailor’s daughter who hails from Cape Town, Rylands joined Woolworths in 1996 and worked in the finance and store operation teams. She steadily worked her way up and was appointed the People and Transformation Director of Woolworths in 2005 and was appointed to the Board in August 2006.

All the winners of World Retail Awards 2017:

Future Retail Challenge

Winner: Fashion Retail Academy, London, UK

Woman of the Year

Winner: Zyda Rylands, CEO, Woolworths SA

Best Digital Customer Experience Initiative

Winner: Boyner Group (Turkey)

  • Boyner Group (Turkey)

  • Dress in the City (France)

  • El Corte Ingles (Spain)

  • Geant, (United Arab Emirates)

  • Marks and Spencer (UK)

  • Saudi Telecommunication Company (Saudi Arabia)

  • Singapore Telecommunications Limited (Singapore)

  • Superdry (Berlin, Germany) and SeymourPowell (London)

Best Instore Customer Experience Initiative

Winner: Tommy Hilfiger (United States)

  • adidas, Checkland Kindleysides and Gensler, (New York, United States)

  • ‘Imagine’, Dubai Festival City (United Arab Emirates)

  • Galeries Lafayette and Sky Boy (Paris, France)

  • Globe Telecom (Philippines)

  • Hermès – petit h, Checkland Kindleysides and DML, (New York, United States)

  • L’Occitane en Provence and School House, (New York, United States)

  • PIRCH, (United States)

  • Selfridges (London, UK)

  • Siam Discovery-The Exploratorium (Thailand)

  • Tommy Hilfiger (United States)

Rodney Fitch Award for Innovation and Creativity

Winner: Marks and Spencer: Venture Labs (UK)

  • Cherine Magrabi, Creative Director of MAGRABi (UAE)

  • Dressipi, (UK)

  • Geetansh Bamania, Rentomojo (India)

  • Marks and Spencer: Venture Labs (UK)

  • Martin Darby – Celebrity Fitness, Indonesia


Young Retail Entrepreneur of the Year Award

Winner: Alyce Tran, Co-Founder, The Daily Edited, (Sydney, Australia)

  • Ryan Goldston and Adam Goldston, Co-Founders, Athletic Propulsion Labs (APL) – (United States)

  • Furqan Khan, Founder, Kixify (United States)

  • Roman Kirsch, Founder & CEO, Lesara , Berlin, Germany

  • Lana Hopkins, CEO and Founder, Mon Purse , Sydney, Australia

  • Alex Fenkell & Jordan Katzman, Co-Founders, SmileDirectClub, USA

  • Alyce Tran, Co-Founder, The Daily Edited, (Sydney, Australia)

  • Adam Schwartz, Co-Founder and COO, TeePublic (United States)

Store Design of the Year Award

Winner: Siam Discovery Exploratorium (Thailand)

  • adidas and Checkland Kindleysides and Gensler, (New York, United States)

  • Art Walk Mall N1, China (RCL)

  • Diesel, Milan (Wonderwall with Masamichi Katayama) (Italy)

  • L’Occitane en Provence and School House, (New York, United States)

  • Lune Croissanterie and Studio Esteta (Australia)

  • Magmode and Liu Kai (Hangzhou Kerry Center, China)

  • MAGRABi (Dubai, United Arab Emirates)

  • Missguided and Dalziel and Pow (London)

  • Siam Discovery Exploratorium (Thailand)

  • The White Company and Household (London)

Retail Advertising Campaign of the Year

Winner: Marks & Spencer for “Christmas with love from Mrs Claus” – RKCR/Y&R (UK)

  • IKEA U.S. for “We Help You Make It” – Ogilvy & Mather (United States)

  • JCPenney for “Here I Am” – mcgarrybowen (United States)

  • Karaca for “We Have a Lot to Share” – Y&R (Istanbul)

  • Macy’s for “The Santa Project” – Figiulo & Partners (United States)

  • Marks & Spencer for “Christmas with love from Mrs Claus” – RKCR/Y&R (UK)

  • Myer for “Myer Christmas” – Clemenger BBDO Melbourne (Australia)

  • for “Magic is Real” – Mother Creative (UK)

  • Supercheap Auto for “The Best Performing Oils” (Australia)

Responsible Retailer of the Year

Winner: TOMS (United Arab Emirates)

  • Boyner (Turkey)

  • Carrefour Brazil (Brazil)

  • Flora & Fauna (Australia)

  • Jumia (Nigeria)

  • Myer (Australia)

  • Otto Group (Germany)

  • TOMS (United Arab Emirates)

  • Woolworths Holdings Limited (South Africa)

International Retailer of the Year

Winner: Sephora

  • Aesop

  • ASOS

  • Costco

  • Lidl

  • Media Saturn Group

  • Sephora

  • Steinhoff


Retailer of the Year

Winner: Amazon

  • Action

  • Amazon

  • Cotton On

  • Inditex

  • Walmart

  • Zalando

Outstanding Leadership Award

Winner: Mindy Grossman, CEO, HSNi

Retail Transformation and Reinvention Award

Winner: Kroger

Innovation Fellowship Award


Natalie Massenet

Mark Sebba

Jose Neves, Founder and CEO, Farfetch

Source: World Retail Awards 2017

G4S open day expo wows the market

G4S open day expo wows the market

In March Shopping & Retail SA attended a special open day expo staged by G4S Electronic Specialised Solutions at its offices in Centurion, Gauteng.

Tim Timmins, Business Development Director, G4S Electronic Specialised Solutions

The event was conceptualised by the company’s Business Development Director, Tim Timmins, to showcase the full range of systems and integration solutions it makes use through its technology partners. “This will become a regular event,” explained Timmins. “Through the hands-on displays and product exhibition, our customers and potential customers can appreciate at first-hand the full scope of our significant system integration capabilities, and at the same time meet and network with the various specialists in these fields.”

Timmins elaborated to say that each G4S open day will host different vendors to provide visitors with a broader overview of what the company can do for them. And while the company is part of the larger G4S group, Timmins says it runs independently and is not tied into other divisions.

G4S Electronic Specialised Solutions is presently overseeing a variety of projects ranging in value from R1 million to R400 million.

Companies with stands at the open day included a variety of well-known as well as a diverse range of security operations, including:

-Axis Communications: video surveillance systems
-Access and Beyond
-Bosch Security
-Brigit Systems

The June 2017 issue of Shopping & Retail SA will feature an in-depth look at the full scope and capability of G4S Electronic Specialised Solutions and its partners.


G4S Electronic Specialised Solutions is a system integrator of security systems, protecting customers with various security requirements. G4S secures a range of facilities including shopping centres, malls, small standalone businesses such as restaurants and offices, schools, large multi-national organisations and even high security government facilities.

Shopping centre retail decision makers encouraged to attend the annual SACSC Research Conference

Shopping centre retail decision makers encouraged to attend the annual SACSC Research Conference

The Shopping Centre and Retail industry in South Africa, like everywhere else in the world, is rapidly evolving. This constant evolution is necessary in order to keep up with trends and consumer demand.

The Annual SACSC Research Conference, coordinated and hosted by the South African Council of Shopping Centres (SACSC), is an event focusing on this evolution and what research and education is necessary in order to satisfy consumers throughout the country while growing the retail and shopping centre industry. Now in its seventh year, the SACSC Research Conference is renowned for enlightening those in attendance about current and upcoming trends, consumer needs and satisfaction as well as technology.

Amanda Stops, CEO of SACSC (Photo: SA Property News)

Chief Executive Officer for the SACSC, Amanda Stops, said the upcoming SACSC Research Conference has grown in leaps and bounds over the past few years and this year would be no exception. “This event was started in 2011 with the main objective of enhancing and satisfying the need for more information on up-to-date trends, technology and customer information with regards to retail and shopping centres. At the conference, we have industry professionals, local and international, who share their ideas and suggestions at the conference and keep shopping centre professionals up-to-date with these trends,” she said.

This year, entrepreneur and founder of Project Isizwe, Alan Knott-Craig and Chief Executive Officer for Instant Grass International, Greg Potterton will be two of the many guest speakers who will present at the conference. Alan, the man behind the free WiFi network in Tshwane will touch on the importance of internet being a basic need and how it affects consumers. Greg will be presenting on what the millennials are spending on and what they are looking for in a shopping experience.

Cushman & Wakefield Excellerate is the official sponsor of the 2017 SACSC Research Conference. Nomzamo Radebe, CEO of JHI – part of Cushman & Wakefield Excellerate said she was absolutely thrilled to be a part of such a highly-regarded event. “We at Cushman & Wakefield Excellerate feel privileged to be sponsoring the event, as we are firm believers that research provides the relevant knowledge in achieving a good commercial basis for sound business strategies and promotes innovative thinking, which is crucial in retail today. The benefits of the conference are immediately obvious.  Having a common platform for our industry to gain insight into ever changing shopper preferences, trends in technology and the retail market at large, ensures we remain at the forefront and deliver on these needs,” she added.
The conference takes place at the Maslow Hotel in Sandton on May 17, 2017. Those interested in can register on or call +27 (0) 10 003 0228 for more information.